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Liverpool Talent Pooling System

Outreach Family Support Worker

Liverpool City Council

29th December 2025 - 23rd March 2026
£17 per hour
Liverpool North Connexions Centre, Utting Avenue East, Liverpool, L11 1DQ
Support Worker
Case Management
Support Worker
Risk Assessment
Coordination
Solution-focused approach
Family dynamics

Role

Who You Are

An outreach family support worker with a passion for improving outcomes for children and families. You have a strong commitment to promoting equality and safeguarding, with the ability to adapt to challenging situations. You have a deep understanding of the "whole family" approach and can effectively support families across a wide age range.

What the Job Involves

This role involves taking responsibility for complex cases, providing high-quality outreach and home-based support to children and families. You will conduct early help assessments, arrange Team Around the Family meetings, and support vulnerable children and young people, including those with complex emotional and mental health issues. The role requires you to assess risks, formulate and review plans, and support families in developing positive parenting strategies. Regular visits to families and effective record-keeping are essential. You will be part of a committed team, working towards the city council’s vision and objectives, and will actively participate in training and development activities.

Skills

  • Strong case management skills
  • Excellent communication and interpersonal abilities
  • Experience with early help assessments and related tools
  • Ability to work collaboratively with multiple stakeholders
  • Knowledge of safeguarding legislation and practices
  • Competency in using electronic systems for record-keeping
  • De-escalation techniques and solution-focused methods
  • Commitment to professional development
  • Analytical and problem-solving skills
Apply

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