Customer Service Associate Corporate Hub (G2)

Who You Are

To be a successful Customer Service Associate, you have a passion for delivering excellent customer service and possess excellent communication skills. You are comfortable working in a fast-paced environment, adapting to various tasks, and eager to learn new skills. Good IT skills, including competency in Microsoft Office and Windows, are essential for this role.

What the job involves

The Customer Service Associate at the Corporate Hub of Lincolnshire County Council involves being the first point of contact for District Council Services, such as Council Housing repairs, Libraries, and Heritage enquiries. You will gather and process information efficiently and accurately while supporting various council services that impact people's lives. Working hours are from Monday to Friday, 08:00-18:00, excluding public holidays, at Lancaster House in Lincoln City Centre. You'll receive a complete induction and relevant job training, offering plenty of variety and the chance to learn.

Skills

• Passion for customer service
• Excellent communication abilities
• Proficient IT skills
• Competency with Microsoft Office and Windows
• Ability to work in a fast-paced environment