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Liverpool Talent Pooling System

Senior Business Support Officer (Grade 5)

Liverpool City Council

30th July 2026 - 22nd October 2026
£17 per hour
Cunard Building, Water Street, Pier Head, Liverpool, L2 2BS
Data Management
Communication
Administration
ICT skills
SEND expertise
Admin

Role

Business Support Officers x 2 FT - SEND (Special Educational Needs). £22ph ltd status. Immediate start We are recruiting 2 experienced Senior Business Support Officers in SEND. Must have exceptional administration and ICT skills, particularly in reporting.  Must also be a confident communicator in order to build and maintain strong relationships with all providers, as an attention to detail. Provision of administration support to the SEND team to ensure smooth processing of all EHCP's (educational health and care plans) for children and young people Ensure efficient issuing of all SEND needs assessment finalised plans and statutory assessment paperwork, following annual reviews within statutory timelines Timely monitoring and updating of action tracker sheets and inbox enquiries and tasks Issuing of all amended plans following reviews and processing requests for ECH Needs Assessments To assist the SEND Casework Officers and SEND Team Manager with all aspects of the SEN annual reviews process

Must have the following skills / experience; Good understanding of Education and Local Authority processes, policies and procedures, ideally having previously worked in a Business Support role in similar environment Strong IT skills, including minute taking, report writing, preparing plans Excellent, advanced knowledge of using Excel as a data management tool and considerable experience of working with spreadsheets to manipulate and extract data to present in summary and on an individual basis for case tracking and overall management reporting purposes. Good interpersonal and communication skills, written and verbal, team worker and able to use own initiative for managing workloads.

Hybrid working with mainly remote working, but must be able to come to main office at Cunard Building, L3 4AH when required for meetings and planning with the wider team 3 months initial placement

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