Caretaker (Grade D)
London Borough of Tower Hamlets
Role
Who You Are
You are dedicated to maintaining a safe and clean environment for residents and visitors. With a commitment to excellent customer service, you have experience working in a customer-focused environment and a sound understanding of health and safety practices. You are capable of collaborating effectively with colleagues and enjoy building positive relationships with a diverse community. Adaptability and a proactive approach are your strengths, complemented by your readiness to contribute innovative ideas and solutions.
What the Job Involves
The Caretaker is responsible for maintaining the estates and communal areas in a safe, clean, and welcoming condition. This involves scheduled cleaning tasks, safe operation and upkeep of equipment, and compliance with Health and Safety guidelines. The role requires collaboration with colleagues and residents to respond to estate incidents, manage waste, and enhance service delivery. You will also report defects, ensure compliance with council policies, and deliver excellent customer service. Adapting to changing needs, contributing to increased customer satisfaction, and taking initiative to improve service efficiency are key components of this role.
Skills
- Strong understanding of health and safety regulations
- Effective communication skills, both verbal and written
- Experience in a customer-focused environment
- Ability to work collaboratively in a team
- Adaptability to changing priorities
- Good problem-solving skills
- Proven organizational ability
- Commitment to equality and diversity
- Basic DBS check compliance
- Willingness to work outside standard hours