Business Support Officer

Who You Are

You are a highly organized and experienced professional with proven management experience in an administrative and financial capacity. You have a background in working within large organizations focused on delivering customer services, and you possess strong leadership and team-building abilities. You are committed to meeting deadlines and flexible in adapting to organizational needs. You have an understanding of Data Protection legislation, client confidentiality, and Health and Safety Regulations.

What the Job Involves

This role involves managing, coordinating, and developing an efficient and effective customer-focused administration service within a designated area of Children's Social Care. The position requires providing professional guidance to business support staff, ensuring the quality and confidentiality of information managed, and supporting senior management in service coordination and improvement initiatives. Regular responsibility includes financial transaction processing, budget management, mail processing, and participation in policy development groups. Additionally, the role requires contribution to the recruitment, selection, appointment, and training of staff while ensuring adherence to Health and Safety and Data Protection regulations.

Skills

• Excellent organizational and problem-solving skills
• Strong communication skills (written and oral)
• Leadership and team motivation skills
• Ability to manage resources in a multidisciplinary environment
• Knowledge of personnel policies and procedures
• Experience with financial transaction processing
• Proficiency in IT and Social Care systems interrogation
• Ability to prioritize work to meet deadlines
• Understanding of Data Protection and confidentiality
• Commitment to effective employee relations