Business Support Officer

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Who You Are

You are a highly organized individual with a knack for administrative tasks and a passion for supporting children's services. You are adaptable and thrive in a flexible work environment, willing to provide cover across various service areas. Strong communication skills are essential as you will liaise with a wide range of colleagues, stakeholders, and service users. You are comfortable handling sensitive information with professionalism, especially in situations related to the safeguarding of children.

What the Job Involves

This role involves providing effective administrative support across Children’s Services, ensuring the smooth operation of office functions. Tasks include maintaining records, managing diaries, processing data, and procuring services. You will support the work of other administrative staff and deliver advice on administrative issues. Additionally, you will manage financial transactions, organize events, and ensure the filing system is up-to-date. You are expected to apply your knowledge to meet deadlines and contribute to decision-making processes.

Skills

• Proficiency in Microsoft Office packages
• Strong communication skills
• Excellent time management and prioritization
• Data handling and reporting experience
• Problem-solving and decision-making capabilities
• Knowledge of confidentiality and data protection
• Experience with databases and information systems
• Flexibility to meet service demands
• Ability to handle distressed service users professionally